FAQs

Do you have a physical location?

No. All of our items are only online.

Which countries do you ship to?

Currently, we ship to the United States and all its territories, as well as Canada.

What are your shipping costs?

Orders shipped within the USA have a $4.00 flat rate shipping fee.

What is the shipping time?

All of our orders are made to order. Please allow 2 – 3 business days to process your order.  Once your order has shipped, you should receive it in 3-5 business days. (Backorders take 5-8 business days processing days)

What is the return policy?

We would be happy to exchange any clothing items that do not fit or did not meet your expectations. Please request a cancellation within 48 hours of delivery, and ship item back in the same condition it was received within 15 days of delivery. To submit a return request please email us at hello@dvlooks.com

Any more questions? Head over to the contact us form smile

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